Terms & Conditions


Welcome to Buzaao International Pvt. Ltd. (“Buzaao,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Buzaao website, mobile application, and related services (collectively, the “Service”).

By registering with, accessing, or using our Service, you agree to be bound by these Terms. If you do not agree, you must not use our Service.

1. Eligibility & User Categories

Our platform is open to:

  • Manufacturers (who list and sell products)
  • Traders & Contractors (who buy, sell, or distribute products and services)
  • Corporate Clients (who procure solutions for their organizations)
  • General Users (who access the platform for information or services)

You confirm that you are at least 18 years of age and legally capable of entering into binding contracts.

2. Account Registration & Responsibilities

  • Users must provide accurate, complete, and updated information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree not to impersonate others, misrepresent your business, or provide false information.
  • Any activity conducted through your account will be deemed as your responsibility.

3. Use of the Platform

You agree to use Buzaao only for lawful business purposes related to the fire industry. You must not:

  • Modify, copy, or reproduce platform content without authorization.
  • Upload false, misleading, or fraudulent product/service information.
  • Attempt to hack, disrupt, or misuse the platform.
  • Engage in unauthorized commercial use, spamming, or data scraping.
  • Infringe on any third-party intellectual property rights.

4. Marketplace Transactions

  • Buzaao acts as an aggregator and facilitator between manufacturers, traders, contractors, and clients.
  • We are not a direct seller (unless explicitly stated). The responsibility for product quality, warranties, and compliance lies with the seller.
  • Buyers and sellers are expected to independently verify product details, certifications, and service agreements.
  • Buzaao is not liable for disputes, damages, or losses arising out of transactions between users.

5. Payments

  • All payments must be made only through secure payment gateways integrated into the Buzaao platform.
  • We never ask for your OTP, CVV, or PIN. Do not share such details with anyone claiming to represent Buzaao.
  • Cash payments are strictly prohibited. Do not hand over cash to Buzaao employees, representatives, or agents. Buzaao will not be responsible for losses due to unauthorized cash dealings.
  • Payment processing is handled by authorized third-party gateways. Buzaao is not liable for issues arising from such services, but will support users in resolving disputes.

6. Intellectual Property

  • All content on the Buzaao platform (logos, trademarks, graphics, software, etc.) is owned by or licensed to Buzaao.
  • Users may not copy, reproduce, distribute, or create derivative works without prior written consent from Buzaao.

7. Data Privacy

Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect user data.

8. Disclaimer

  • The platform and services are provided on an “as is” and “as available” basis without warranties of any kind.
  • Buzaao does not guarantee uninterrupted, error-free operation or accuracy of content.
  • Product warranties, certifications, and quality assurances are the sole responsibility of the respective sellers.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Buzaao shall not be liable for indirect, incidental, or consequential damages, including loss of profits, business interruption, or data loss.
  • Our total liability for any claim arising out of or relating to the use of our platform will not exceed the amount paid by you (if any) to Buzaao for using our Service.

10. Termination

Buzaao reserves the right to suspend or terminate your account or restrict access to the platform at its discretion, if you:

  • Violate these Terms
  • Engage in fraudulent or harmful activity
  • Misuse the platform or disrupt operations

11. Third-Party Links & Services

The platform may contain links to third-party websites or services. Buzaao does not endorse or take responsibility for such content, policies, or practices.12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Ahmedabad/ Gujarat.

13. Changes to Terms

Buzaao may update these Terms from time to time. Any changes will be effective immediately upon posting on the platform. Continued use of the Service constitutes your acceptance of the updated Terms.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:

📧 info@buzaao.com