Buzaao
International Pvt. Ltd. Buzaao, we, operates the Buzaao platform and mobile
application (“Service”) as an e-commerce and aggregator platform for the
fire industry. This Privacy Policy explains how we collect, use, disclose,
and safeguard information from manufacturers, traders, contractors,
corporate clients, and individual users who interact with our Service.
By accessing or
using our Service, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect
the following categories of information when you use our Service:
(a) Personal Information
- Name,
company name, designation
- Email
address, phone number, billing and shipping address
- Identification
details required for regulatory or compliance purposes
(b) Business Information
- Product
listings, service offerings, pricing, catalogs, certifications
- Business
registration and GST details (if applicable)
(c) Transactional & Financial Information
- Orders,
invoices, quotations, payments, and transaction history
- Bank or UPI
details (only as required to process payments, through secure payment
gateways)
(d) Technical Information
- Device
information (IP address, device type, operating system)
- Log data
(time, date, app configuration, error logs, usage statistics)
(e) Cookies & Tracking Technologies
We may use
cookies and similar technologies to enhance your experience, analyze usage, and
personalize services. You can disable cookies via your browser settings, but
some features may not function properly.
2. How We Use Your Information
We use the
collected information for the following purposes:
- To provide,
operate, and improve our platform
- To connect
manufacturers, traders, contractors, and clients
- To process
orders, payments, and deliveries
- To verify
user identity and ensure compliance with industry regulations
- To provide
customer support and resolve disputes
- To send
updates, offers, promotions, and industry-related information
- To analyze
usage trends and improve platform functionality
- To comply
with legal, tax, and regulatory obligations
3. Sharing of Information
We do not sell
your personal information. However, we may share information in the following
circumstances:
- With Service
Providers:
Third-party partners (payment gateways, logistics providers, analytics
tools) that help us operate our platform.
- With
Business Partners:
To enable trade between manufacturers, traders, contractors, and corporate
clients.
- For
Compliance:
When required by law, government authorities, or to protect legal rights.
- In Business
Transfers:
In case of a merger, acquisition, or restructuring of Buzaao.
4. Data Security
We implement
commercially reasonable measures to protect your personal and business data.
However, please note that no method of transmission over the internet or
electronic storage is completely secure.
5. Payments & Financial Safety
- All payments
on the Buzaao platform are processed only through secure and authorized
payment gateways.
- We never ask
for your bank OTP, PIN, CVV, or full card details. Please do
not share such sensitive information with anyone claiming to represent
Buzaao.
- Buzaao does not
accept cash transactions under any circumstances.
- Users are
strictly advised not to hand over cash to any Buzaao employee,
representative, or agent. Buzaao will not be responsible for any
losses arising from unauthorized cash dealings.
- Always
verify payment details on the official Buzaao app or website before making
a transaction.
6. Data Retention
We retain
information as long as necessary for business purposes, legal obligations, or
dispute resolution. Users may request deletion of personal data by contacting
us.
7. Children’s Privacy
Our platform is
not directed toward individuals under the age of 18. We do not knowingly
collect data from children. If you are a parent/guardian and believe your child
has shared personal information, please contact us immediately.
8. Your Rights
Depending on your
jurisdiction, you may have rights to:
- Access,
correct, or update your information
- Request
deletion of your personal data
- Opt out of
marketing communications
- Restrict or
object to certain data processing activities
9. Links to Third-Party Websites
Our Service may
contain links to third-party sites. We are not responsible for the privacy
practices or content of such websites.
10. Changes to This Privacy Policy
We may update
this Privacy Policy from time to time. Any changes will be posted on this page
with an updated “Effective Date.” Continued use of our Service after changes
constitutes acceptance of the revised policy.
11. Contact Us
For any
questions, concerns, or requests related to this Privacy Policy, please
contact:
info@buzaao.com
Buzaao International Pvt. Ltd.
